Mr. Play

Mr.Play Casino Overview

Launched in 2017, Mr.Play Casino is a well-established gambling website with a solid fan base. This platform is owned and operated by Marketplay Ltd, a Malta-based company with a few other successful online casinos in its portfolio.

Mr.Play Casino is licensed by the reputable Malta Gaming Authority. In addition, it holds licenses from the UK Gambling Commission, which makes it legal in the United Kingdom. Another proof you’re looking at a serious casino site is the random number generator (RNG) certificate from iTech Labs vouching for this casino’s fairness.

One of the reasons why so many players keep coming back to this site is the collection of over 1,000 games from leading software providers such as Inspired, Evolution Gaming, and Games Global. Of course, they’re attracted by the bonuses and promotions, including a welcome bonus and a loyalty program.

With several popular payment methods on offer and relatively fast payouts without fees, Mr.Play Casino sure knows how to keep players satisfied. This site takes good care of its clients by providing professional customer support via live chat and email.

Stay with this in-depth Mr.Play casino review to discover all its features.

Games

Quality obviously comes before quantity when it comes to the games available at Mr.Play Casino. There are over 1,000 titles, most of which are slots.

Players can also expect a separate category for table games, called casino games here. Here, you will find a solid selection of blackjack and roulette varieties.

As expected, Mr.Play offers quite a solid collection of live casino games from well-known providers. With the help of the search engine, you can find bingo games and scratch cards.

The good news is that you can try all the games in a demo version even if you are not registered on the site. Now, let’s highlight the main game types available at Mr.Play Casino.

• Slots: Online slots are the main type of games at Mr.Play Casino. You should expect titles covering various themes from the Wild West and ancient mythology to animals and science fiction. We like that the platform includes some timeless hits and the latest releases. These titles feature bonuses, including free spins, re-spins, and multipliers. Big Bass Bonanza, Book of Dead, and Gold Blitz Extreme are some of the most played slots here.
• Blackjack: Over 20 blackjack titles will greet you once you visit the casino games section. All the major blackjack variants seem to be covered at Mr.Play Casino. These are high-quality titles with excellent graphics. Some of the most popular include Blackjack VIP Multihand, Classic Blackjack, and European Blackjack.
• Roulette: The Casino Games category includes over a dozen roulette variants. In addition to classic roulette, you can also try American roulette, 3D European roulette, and other exciting titles.
• Live Casino: One of the most comprehensive departments at Mr.Play Casino is its live casino section. We counted over 150 titles from leading software providers like Ezugi and Evolution Gaming. These games are separated into three categories: live blackjack, live roulette, and live baccarat & sic bo. Still, we also noticed several fun game shows.

Mr.Play Casino Welcome Bonus

Newly registered players can benefit from the generous Mr.Play Casino welcome bonus. This deal usually involves both bonus money and extra spins. We’ll sum up this deal below:

Deposit Match Bonus

• Deposit at least €10 for a 100% matched deposit bonus up to €200.
• This offer is valid only on your first deposit.
• There’s no need to use a Mr.Play casino bonus code to claim this offer.
• You must wager the bonus amount 35x to cash out the winnings.
• Only slot games contribute to the wagering requirements.
• The maximum amount you can cash out from the welcome bonus is limited to €500.
• You have 21 days to clear the wagering requirements.

Extra Spins

• Once you make a first deposit of €10 or more, you will also receive 20 extra spins.
• You can use these spins on Starburst
• You must wager your winnings 35 times before you can withdraw them.
• The offer is valid for 1 day.
• You’ll receive 40 spins on Book of Dead and 40 spins on Starburst on your second and third deposits, respectively.

Overall, this is a solid welcome bonus offer with reasonable requirements and more or less standard rules.

Other Bonuses

You shouldn’t expect many bonuses as an existing player at Mr.Play Casino, but they are there.

Probably the most famous one is the Daily Spin Frenzy. This innovative deal lets you claim free spins to complete daily wagering challenges. You can expect 10, 25, or 50 spins daily, depending on the amount you have wagered.

Like most online casinos, Mr.Play occasionally changes its bonus offer, so it’s not unusual to find daily and weekly deposit bonuses and special tournaments.

Another thing we should note here is that the bonuses for existing players differ from country to country. So, you may encounter different deals in some European countries.

Still, generally speaking, it’s all about free spins and deposit bonuses on this site. We’re not saying that the offer is modest, but we’d definitely like to see it expanded and upgraded.

Payment Methods

The guys from Mr.Play Casino covered the most popular payment methods used by modern online players. On this site, you’ll get an opportunity to deposit and withdraw funds with the help of credit/debit cards, e-wallets, online payment platforms, and wire transfers.

Whether you’re topping up your account or cashing out, you can rest assured that the limits are fair. In most cases, you can deposit at least €10 or withdraw at least €10. The upper limits are unclear, but we determined that the monthly withdrawal limit is €7,000. That’s a surprisingly low amount, which might be problematic, especially for high rollers.

We should also note that the upper loyalty tiers, part of the loyalty program, increase the limits.

Every deposit is processed instantly. On the other hand, withdrawing the winnings may take some time, and the exact waiting period depends on the selected banking method. The good thing is that the site doesn’t charge transaction fees.

Software Providers

It looks like Mr.Play Casino partners only with reputable software providers. We’re talking about well-known brands in the iGaming industry with valid licenses and certificates promising high-quality gambling experience.

With the RNG solution used in these titles, you can rest assured that the results in each spin or round are random.

In addition to the big names, Mr.Play Casino also has games from innovative new studios with excellent credentials. You’ll find information about some of this online casino’s most notable software providers below.

• Pragmatic Play: Pragmatic Play is one of the most prolific casino software providers. Even though it’s primarily focused on slots, it also has a solid collection of table games and a live casino department. This vendor is behind iconic slots like Big Bass Bonanza, Sweet Bonanza, and Gates of Olympus.
• Evolution: Most live casino games at Mr.Play Casino are part of Evolution’s portfolio. This is a leading brand in this field known for its innovative approach. Lightning Roulette, Deal or No Deal Live, Monopoly Live, and Funky Time are some of the releases from this provider played by thousands of players globally.
• Red Tiger: Red Tiger is another popular provider with dozens of attractive online slots at Mr.Play Casino. It has licenses from four reputable authorities. Its most notable titles include Gonzo’s Quest Megaways, Dynamite Riches Megaways, and Primate King.

Mobile-friendliness

Just because you won’t find a Mr.Play Casino app, this doesn’t mean that you can’t enjoy your favorite casino games on the go. On the contrary, Mr.Play Casino has a mobile-friendly design that makes it available on almost every modern tablet or smartphone.

We tested it on a smartphone and were impressed by the results. The intuitive design made everything we needed seem a click away. There was no lagging and no distortion regarding the site’s resolution.

It’s also positive that the games are designed for mobile use. So, you can enjoy everything from slots to live roulette through a mobile web browser on your Android or iOS-powered device.

So, despite lacking a native application, Mr.Play Casino is a solid option for mobile players. Of course, getting an app in the future and maybe some bonuses designed for mobile users would be even better. This is something that many leading online casinos already have.

Loyalty Program

Another great advantage for existing and regular players on this platform is the loyalty program. Every player becomes part of this program when they wager real money for the first time. That’s how you collect reward points and climb the loyalty ladder.

In most cases, you earn 1 reward point for wagering €40. The program has seven loyalty statuses; the last two are by personal invitation only.

As you progress, you receive various perks. For instance, once you reach the second level (Bronze), you can expect 25 free spins, a better reward point redemption rate, and access to live tournaments. The reward point redemption rate is improved every time you level up.

Your withdrawal requests will be instantly approved once you reach the fifth level. You’ll also get higher deposit and cash-out limits, personalized offers, a personal account manager, and a monthly cashback deal.

This is an excellent loyalty scheme that can help regular players get more from their activity.

Customer Support

If you find yourself in a situation where you need help using Mr.Play Casino, then you can count on its customer support team.

However, before attempting to contact any of the agents, it would be wise to head to the bottom of the main page, where you will find the FAQ section. In this section, you will find several dozen questions with concise answers that leave no doubts.

Of course, it is possible that despite visiting this page, you still have unanswered questions. In that case, we advise you to check the “Contact Us” page. The site offers its users help through live chat and email. The latter is available through a contact form.

If you opt for email support, be prepared to wait up to 24 hours for a response. This is a good option if you are attaching documents.

For a faster response, you can rely on the live chat feature. This way, you will usually only wait a few minutes. However, it is inconvenient for live chat to be unavailable 24/7. Namely, the support agents are available from 8 am until midnight (CET), 7 days a week.

Overall, it’s standard customer support that many online casinos have, except for limited live chat hours.

Responsible Gambling

The serious approach to responsible gambling certainly contributes to the good reputation of Mr.Play Casino. For more information on this topic, click on the section with the same name.

In addition to the standard questionnaire that can help you determine if your gambling is problematic, the site also offers a wide range of tools that can help you control your activity. This is the list of available tools for responsible gambling:

• Deposit limits
• Cool off period
• Self-exclusion
• Reality check
• Session time limits

Regarding deposit limits, you can set daily, weekly, and monthly limits. In addition, you have available play limits. We love that you can use all the tools directly through your user account without contacting support agents. Of course, the agents are at your disposal if you have any questions on this topic.

Mr.Play Casino also provides additional support by sharing the website addresses of professional agencies in this area, including Gambling Therapy Line, Gamblers Anonymous, and Helping Hand/IGC.

Summary

Mr.Play Casino met most of our expectations and even exceeded them in some areas. The general impression is that it is a modern online casino that offers its users the opportunity for sports betting.

Being founded in 2017 means that the platform boasts the blend of experience and freshness players seek. This is primarily witnessed in the games. Their number may not be the highest we have seen, but the quality and variety definitely compensate for that. You will find everything here – from slots and table games to live casino games and bingo.

We are also satisfied with the bonus offer, especially the loyalty program. However, we would like to see more bonuses for existing players. The payment methods are more or less similar to those of the leading casino platforms. This is the case not only with regard to the types of payment methods but also the limits and waiver of commissions.

It is also worthy of praise that Mr.Play Casino offers a large number of responsible gambling tools as well as efficient user support.

If you want our advice, we recommend trying Mr.Play Casino because this platform deserves it.